What is ServiceWorks?

ServiceWorks is a suite of core IT services that makes the consumption of high-performance computing services more palatable. By providing flexibility and professionalism, ServiceWorks allows you to optimise your core IT costs, without compromising availability or performance.

CDW's Managed Services handle IT for you, so you can allocate valuable resources where you need them most.

Download our free ServiceWorks Overview to see the major points you need to consider when evaluating your cloud estate.

Download CDW ServiceWorks Overview

ServiceWorks From CDW


ServiceWorks Compute provides a highly reliable, fixed-price infrastructure-as-a-service platform for customers who need to run important core business functions on VMs that are stable, accessible, and secure. These VMs run on managed infrastructure optimised for the task at one of our state-of-the-art data centres.


With ServiceWorks Backup, our backup-as-a-service offering, your data will be backed-up in a highly secured and accredited data centre. Supported by ORIIUM — the UK’s leading advanced Commvault partner — ServiceWorks Backup increases the resilience of your IT environment, with web-console access to manage backup frequency and retention periods, and to restore at the touch of a button.

Disaster Recovery

ServiceWorks Assure is a disaster recovery-as-a-service (DRaaS) solution that protects on-premises VMware or Hyper-V-based virtual machines through the continuous replication of data. Machines are protected on an individual basis, offering unrivalled granularity of protection. No matter what happens, rest assured that your organisation can be up and running in the shortest acceptable time and return rapidly to business as usual.

Virtual Desktop

ServiceWorks Desktop is a Desktop as a Service (DaaS) solution that allows workers to access their "office" desktop via the internet, using industry-leading virtualisation software that controls the user experience. It also allows users to access the business network securely to work and retrieve critical data and business applications. Empower your users with the freedom to work remotely and securely.

Colocation Services

ServiceWorks Colocation offers space in our data centres for your IT hardware. These facilities are monitored 24x7 for reliability and the infrastructure is managed by on-site experts, with the highest level of physical and logical security.

CDW IT Managed Services

CDW also provides managed IT services for security, identity management for Microsoft 365, and collaboration. CDW solutions offer a “single pane-of-glass view” for platform management that helps to automate routine tasks, and promote central visibility into and control over a cloud/multicloud or hybrid cloud environment. This typically includes reporting and cost-management features, in addition to automation.

All our services are delivered from facilities and by personnel based in the UK, and every customer is supported by a team of experts that are just a phone call away. We pride ourselves on a personalised, friendly service where you will come to know the people supporting your IT and working on your behalf.

No matter where you are on your technology journey, CDW's full lifecycle of services supports your internal team and helps you focus on your business goals.

  • Design

    Using a wide range of tools, data, and years of expertise, we offer guidance and workshops with CDW engineers that assess your specific needs and make recommendations to address gaps and optimise growth.

  • Implement

    Our expert engineers configure and deploy your solutions to help you implement the right technology and ensure it works the first time. We create a roadmap to ensure you're fully utilising your technology solutions and receiving expected value.

  • Manage

    Save time and money or augment internal IT team bandwidth with our 24/7/365 support and expert management of any aspect of your technology solutions.

Get More From Your Technology

If you would like to learn more about how CDW Managed Services can improve the efficiency of your organisation, complete the form and a member of the team will be in touch. 

Network Assessment Summary

Network Assessments

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Wireless Service Assessment

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CDW Remoe Access Assessment Summary

Remote Access Service Assessment

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Firewall Security Assessments

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