CDW Middle East

CDW Middle East, a leading player in the IT Tech industry, recognises the significance of establishing a robust international presence in order to effectively serve our customers in the Middle East. Our unwavering commitment lies in delivering outstanding services that cater to all your IT needs, utilising the best practices amalgamated from our diverse offices.

With a team of seasoned technology professionals, CDW Middle East takes complete responsibility for your IT investments, prioritising performance, security, and total cost of ownership. Leveraging the collective knowledge and experience of our experts, we ensure optimal outcomes. Our collaboration with global teams enables us to incorporate their best practices, resulting in exceptional solutions.

How We Help You

1

Understanding Your Challenges

We understand the challenges you may encounter in the realm of IT, and CDW Middle East stands dedicated to assisting you in overcoming them. Our local presence empowers us to offer service levels comparable to those in the UK, while leveraging the advantages of regional knowledge and experience. We pride ourselves on being your trusted partner, supporting you throughout your journey.

2

Our Commitment

Recognising the vast opportunities presented by the dynamic markets of the Middle East, CDW Middle East maintains consistent pricing and service levels across the region. Our commitment to delivering reliable IT solutions is strengthened by collaborating with professionals possessing real-world experience. This partnership ensures a dependable point of contact for all your IT requirements.

3

Your Trusted Technology Partner

By harnessing the strengths and expertise of our various offices, CDW Middle East is uniquely positioned to deliver unparalleled IT solutions tailored to your specific needs. Whether you seek to optimise performance, enhance security, or maximise cost efficiency, we stand as your reliable partner in attaining IT excellence in the Middle East.

Complete Support

Businesses operating satellite offices, distant from the security of the hub, typically cannot cover every eventuality with in-house support. CDW Middle East delivers the full range of CDW's IT services and solutions, so your business can minimise any risk of diminished workforce productivity.

  • CDW Middle East engineers are seconded to the region from the UK; any engineer working for us will deliver to the highest technical standard

  • We build contracts and SLAs to the same standard globally, with adaptations to meet the specific needs of the Middle East

  • Our team is headquartered in Dubai but operates across the region. This includes in the UAE, Oman, Qatar, Saudi Arabia, Jordan, and Lebanon

  • We provide support across multiple IT solutions: data management; networking; security; end user computing; collaboration; and private cloud & infrastructure

  • CDW's team is vendor-neutral, offering impartial and expert advice on the technology solution that best fits your needs

  • Our global network of suppliers, coupled with our international logistics capabilities, allows us to provide comprehensive supply chain services

  • We have account managers, technical staff, and partners on the ground in the Middle East ready to support your needs with local expertise

  • CDW's Service Desk offers 24x7 IT support, wherever you are.

How Can We Help You?

Hybrid Workers Summary2

Hybrid Platforms

Connecting and delivering secure, application-ready platforms that ensure business continuity and efficiency.
CDW Modern Workspace Summary

Modern Workspace

Achieve your goals through the creation of collaborative, dynamic environments that nurture creativity, inclusion, and inspiration.
CDW Cyber Security Summary

Security

Ensure the resilience of your whole IT estate with a full stack cyber security and compliance framework to reduce risk to your business.
CDW Digital Enablement Summary

Digital Enablement

Transform business and IT processes, enhance information sharing and implement workflows to drive value.
CDW Supply Chain Summary

Supply Chain

An efficient supply chain will ensure your IT teams return maximum value to your business. We ship in excess of 3.5 million items annually to over 170 countries worldwide.
CDW IT Services Summary

IT Services

CDW Amplified™ Services is backed by a global support team, with more than 550 professionals worldwide and decades of experience, working one-on-one with you to solve countless challenges.
CDW Servicetrack Summary

ServiceTrack

CDW's customer information and procurement portal; a single point of access for your organisation and its interaction with CDW.

The CDW Difference

Fostering innovation in diverse, mobile, and distributed workforces across the globe.

CDW’s IT solutions and IT services for customers are designed to deliver business-based outcomes. Our unique approach to IT integration and our proprietary services are created to make your business more efficient.

We offer end-to-end capabilities spanning solution design, consultancy, project management, logistics, and support services. We operate on a truly international scale, which enables us to offer complete orchestration of integrated technology solutions across the globe.

  • Global Scale

    We ship in excess of 3.5 million items annually to over 170 countries worldwide. Alongside our ability to deliver to over 170 countries globally, we have in-region teams to support in-time zone activities. Our capabilities and teams work with yours, freeing up or augmenting your resources to focus on business value engagements.

  • Unrivalled Partnerships

    To complement this our Partners are investing in the CDW Enterprise team, so once we understand your strategy we can engage with them to drive the best business outcomes, whether these be industry leading or emerging vendors, driving real transformation within your organisation.

  • Ecommerce

    Designed to meet the needs of our customers, ServiceTrack is CDW's customer information and procurement portal. You can enable self-service for procurement staff, minimise touchpoints, order efficiently, streamline processes and maintain compliance.

Ensuring Success Through Strategic Partnerships

For over 30 years, we have established strong relationships with industry-leading brands and carefully selected emerging technology providers to deliver solutions that drive value for customers around the globe.

Contact Us

CDW brings together the right technology and expertise to solve your most complex organisational challenges. Our consulting, cloud and integrated technology solutions, and managed services help you drive and manage innovation and growth. Contact us to transform your business.