Adoption and Change Management
Unlock The Potential
Experience tells us that the vast majority of organisations merely scratch the surface of the capabilities afforded to them by Microsoft technologies. At the fingertips of users are all the tools they require to be truly efficient, unlocking otherwise unrealised potential, but 'they don't know what they don't know'. Users are unaware of smarter, more effective ways of using the technology and most of us carry on working in the same fashion, using the same applications in the same way.
Real expertise is required to understand how the technology can support and underpin improved working practices, particularly as Microsoft 365 is constantly evolving and improving. Understanding how specific applications can expedite processes or create closer, secure working practices, despite organisational or geographic boundaries, will create tangible efficiencies and competitive gains for your business.
CDW Technology Adoption Services
CDW has created a range of structured engagements to support your organisation in driving the effective adoption of Microsoft technologies. Our Adoption Consultants will work with you, providing their experience and guidance to create improved working practices while positively impacting a 'change culture'. We have developed three Adoption and Change Management Service package options: the Basic, Essential, and Premium service packages have been developed to support different-sized organisations and the corresponding levels of complexity.
Previous clients have experienced:
A tenfold or more increase in the use of Microsoft Teams.
hours saved per employee, per week.
of users more confident using Teams and believe it will improve their productivity.
It’s never too late to improve user adoption
Most users never scratch the surface of what their IT has to offer, even for tools they use every day, such as their devices or the Microsoft 365 suite of collaboration and productivity tools. We help you create personalised enablement plans for every user, accelerating their development from novice to competent user, and from competence to superuser status.
Benefits of CDW's Adoption and Change Management Services
You’ve invested in the right IT for your business, now maximise the value of your investment with CDW.
Adopting new technologies doesn’t have to be a painful experience for users or IT support staff. A well structured adoption programme can:
Key Features of CDW's Adoption & Change Management Service
CDW support the full lifecycle of technology solutions, ensuring our customers experience a seamless implementation and process of user adoption. With full-stack expertise, CDW helps you design, implement, and manage technologies that drive business success.
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