ISO Certifications

CDW is registered to ISO 27001 (Information Security), ISO 9001 (Quality), ISO 20000 (IT Service Management)#, and ISO 14001 (Environmental). These certifications are your assurance of unmatched expertise, consistency of service, and the reliability you can trust.

  • ISO 9001 Quality Management

    • Recognised worldwide for providing Quality Assured service to our clients.
    • Customer Satisfaction - ensuring we completely understand our customer's requirements to constantly meet and exceed their expectations.
    • Business-wide process and culture - all CDW staff are committed to improving customers' experience.
    • Dedicated Quality Assurance team - to ensure our business processes exceed customer expectations.
    • Supplier Management - constant monitoring and evaluation of our suppliers to ensure the highest levels of service are provided to our customers at all times.
  • ISO 27001 Information Security Management

    • Ensuring our customers' information is managed with levels of confidentiality and integrity recognised worldwide.
    • Information security - data protection against misuse, hacking, abuse, and theft.
    • Service availability - our service delivery remains unaffected no matter what is going on around us.
  • ISO 20000 IT Service Management

    • Enabling CDW to provide world-class IT Service Management to our customers and business partners.
    • Proactive IT service delivery - we’ll address the problems before they turn into incidents.
    • Use of globally recognised internal IT procedures - ensuring our success is repeatable each and every time.
    • SLA Management - delivering our customers an agreed and measurable level of service at all times. Ensuring your expectations are always managed with CDW SLA Management.
    • World-class Service Desk - our experienced Service Desk team uses the latest in Call Management technology to ensure your calls are handled with speed and efficiency.
  • ISO 14001 Environmental Management

    Fulfilling CDW’s social responsibilities by continually driving down our negative impacts on the environment through:

    • Reducing waste streams and promoting recycling.
    • Encouraging environmental awareness with our partners, customers, and suppliers.
    • Minimising our carbon footprint.
    • Ensuring that all applicable environmental legislation is complied with.


Partner Awards

At CDW, we are truly honoured and immensely proud to receive awards from our valued vendor partners. These serve as a testament to the strong relationships we have built and the collaborative efforts we have fostered over the years. We consider our partners an integral part of our success, and their recognition of our contributions is a true validation of our commitment to excellence. 

 We cherish these accolades which are a reflection of our dedication, expertise, and the strong partnerships we have forged. Together with our partners, we strive to push the boundaries of innovation and achieve even greater milestones in the ever-evolving technology landscape.

CDW Employer Recognition

Our coworkers are at the core of CDW. That’s why we’ve dedicated ourselves to creating a welcoming, supportive, diverse, and equitable environment.

2023 Computerworld 770X460

Computerworld Names CDW to 2023 List of Best Places to Work in IT

CDW recognised by Foundry's Computerworld as a 2023 Best Places to Work in IT. CDW is No. 9 among large organisations on the Best Places to Work in IT list.
CDW Forbes 2022

CDW Named to World’s Best Employers List for 2022

CDW selected by Forbes for its 2022 list of World's Best Employers. The annual ranking is based on independent surveys from employees in countries around the globe.
2022 A Fgb Forbes Women 770X450

CDW Celebrated Among Best Companies for Women

Forbes named CDW to its recent World’s Top Female-Friendly Companies list while Fairygodboss highlighted CDW as part of its annual Best Companies for Women list.