Deliver Exceptional Customer Experience

All retailers want to deliver exceptional customer experiences, but a lack of insights, outdated technologies, and sub-optimal staff productivity tools and performance can all affect this. 

With resources stretched and customers more demanding than ever before, it’s vital to choose a partner that has extensive experience in implementing the right solutions to optimise the customer experience. 

Don’t let day-to-day operations stand in the way of implementing your vision for your customers. Allow CDW to take these over and manage your IT environment, so you can focus on your strategic goals, alongside delivering the innovation that can create the best possible customer experiences. 

CDW provides and installs a range of retail-specific, end-to-end digital signage solutions. These can be remotely managed to capture and captivate the target audience at any given time, and include: 

• LED displays, podiums and product displays, menu boards, and outdoor screens 

• Interactive sensors and touchscreens, and the ability to share announcements 

• Content scheduling solutions that adapt to changes in weather, customer behaviour, sporting results etc 

• Analytics to track content effectiveness 

• Shelf-edge labelling and dynamic pricing screens, which offer relevant content that increases compliance, as well as being environmentally beneficial 

We have a wealth of experience with ePOS, mPos and Kiosks.  We work with our partners to tailor these technologies to create the right solution for your brand; reducing the complexity and time-to-market. 

Our checkout solutions can: 

• Reduce queue times and lost revenue 

• Reduce staffing needs with automated technology 

• Increase convenience and satisfaction for customers 

• Reduce shrinkage with integrated security features