Retail

Driving retail growth through Technology innovation

CDW is committed to driving growth across retail. We collaborate with customers to establish a unified digital retail ecosystem with trusted solutions from our extensive network of technology partners, all deployed and managed by CDW’s retail specialists.  

We develop the end-to-end technology environment organisations need to drive business success, with solutions and software covering POS, digital signage and kiosks to RFID and AI video technology– all underpinned by modern IT infrastructure, from cloud, network, storage, to compute and security.  

By empowering intelligent retail operations with solutions that generate data-driven insights, we make it simple for you to improve personalisation, decision-making, inventory management, operational efficiency, and security. But all the technological advancements serve a larger purpose – to lay the foundation for a connected retail landscape that nurtures customer relationships, increases brand loyalty, empowers staff, and promotes sustainable business growth.  

Drive sustainable growth through IT innovation with CDW’s retail technology experts behind you. 

Foundations of Retail

We cover the basic and essential aspects of retail, such as platform strategy, IT operations and security, and frontline digitisation. These are the building blocks for delivering reliable, efficient, stable and secure retail services to customers and staff.  

Optimising Retail

We focus on improving and enhancing the existing retail services, such as data analytics, digital retail in relation to the health of your IT environment and maturity, and application optimisation and rationalisation. These are the strategies for increasing the quality, performance, and innovation of retail services, and meeting the evolving needs and expectations of customers and staff. 

The Future of Retail

We help you explore the new and emerging possibilities of retail, such as retail anywhere, smart store solutions, and artificial intelligence. These are the strategies for transforming and reimagining retail services and creating new value and opportunities for customers and staff.  

Retail Solutions & Services

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Deliver Exceptional Customer Experiences

CDW helps you optimise omnichannel experiences with innovative technology solutions. Maximise the customer experience and drive sales with the in-store and digital personalisation they expect.  

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Digitalise Your Retail Landscape

CDW enhances the digital retail landscape for your business with the latest hardware and software solutions; underpinned by our sophisticated global logistics and professional services. 

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Maximise Data Value

Unlock the full potential of data with CDW. Your organisation will benefit from access to data analytics tools and solutions that drive detailed insights, cost efficiencies, security, and sustainable operations. 

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Simplify Source-to-Store Journey

From source to store, CDW helps you create retail supply chain agility by providing a wide portfolio of services and solutions that can be deployed globally. 

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Ready to transform your retail experience?

Download our interactive guide now and discover how CDW can take your business to the next level. Contact the CDW retail team for a consultation and let us help you achieve your retail goals. 

Estee Lauder

The Estée Lauder Companies

“We didn’t previously have visibility of what was being purchased. CDW created a rapid process that has streamlined the way in which we purchase and deploy iPads, with a regular reporting mechanism to give us insight into the assets in each country and site.”

Gareth Hughes, Executive Director of Retail IT EMEA

Why CDW?

CDW’s established expertise in the retail industry gives us the ability to pull together the right solution for each business, using our suite of end-to-end strategic partners. Our solution architects can design multicomponent systems that keep stores as safe and secure as possible, able to meet the changing needs of the retail industry.  

Our strong industry networks and relationships allow us to source the right technology quickly and effectively. Our established Professional Services, Managed Services, and configurations and logistics teams reduce your time to market and get your products in-store as quickly and efficiently as possible. 

We work with industry-leading hardware manufacturers and independent software vendors to create the right solution for your business and help you build a shield around retailers’ networks; protecting customers, employees, and the business bottom line. CDW are also on hand, should security incidents occur, through a centralised helpdesk, providing support beyond the purchasing process. 

  • 360 Degrees Of Expertise

    Our highly accredited teams work side-by-side with our Retail Partner Community covering everything from project planning to technical support.

  • Global Scale

    An international footprint serving over 170 countries around the world from a central account team.

  • Procurement Friendly

    Procurement processes are simplified by our award-winning supply chain management portal, ServiceTrack.

  • National Distribution Centre

    Delivery to 98% of UK within 4.5 hours via 120,000sqft facility, shipping over 3.5 million items to over 170 countries each year.

  • Configuration Centre

    Over 750 workstations in a 30,000sqft facility staffed by 40+ technicians offering consultancy, rack building and device imaging

  • Retail Partner Community

    Opening doors to CDW’s network of best-of-breed vendors, developers and solution partners.

  • Robust Infrastructure

    3 UK data centres offering co-located, fully managed and hybrid services.

  • Round-The-Clock Support

    24/7 multilingual ServiceDesk support staffed by over 350 professionals, with over 100 field engineers and a Service Operations Centre.

  • Trusted By The Experts

    250,000 global clients, representing 30% of FTSE 100.

  • Support Services

    For every stage, including enterprise solution design, managed services, integrated planning, consultancy and device management.

  • Dependable Engineering

    Break-fix solutions via over 100 field service and on-site engineers, contactable through a single help desk.

Our Retail Community

There's a wide range of technology partners within the retail sector providing different software and hardware solutions covering areas around customer experience, digital content, store technology, warehouse and visual solutions. We have created partnerships with the key vendors, allowing us to offer the best value and support for our retail clients.

We work with leading technology providers around kiosks, ePOS, digital signage, last-mile software solutions, inventory management, MPOS, "clienteling" and in-store experience. CDW can reduce the complexity involved by selecting the best vendors to work with, delivering end-to-end solutions alongside these partners, and wrapping them into a competitive cost-per-month per-store model.

Retail IT Solution Partners

As a trusted partner, we work alongside you, bringing together solutions expertise, our retail partner community, and advanced capabilities in project management, logistics, support services, and flexible financial packages.

Speak To Our Retail IT Solution Specialists

Stay ahead of the competition and drive success in your retail business by leveraging our deep industry knowledge and innovative technologies. From advanced point-of-sale systems to seamless omnichannel experiences, we have the solutions you need to optimise operations, enhance customer engagement, and drive growth.

Contact us today to explore how our retail IT solutions can transform your business and keep you at the forefront of the ever-evolving retail landscape. Don't miss out on the latest advancements – connect with our team now and embark on a journey towards retail excellence.