CDW is passionate about helping our retail clients succeed. We recognise that being aware of market challenges across the sector is just as important as defining business requirements and understanding that every brand is unique.
The retail sector has been the stage for massive changes in consumer behaviours. Many are set in motion by the emergence of new and innovative ways of shopping, as more and more people shop online, retailers need to provide a seamless integration with store experiences.
From e-commerce apps to experiential displays, the retail industry is in a period of transformation that shows no signs of stopping. The winners will be those who adapt, prioritising the needs of their customers, innovating to stay ahead of their competitors and seeking out operational efficiency gains. CDW works with businesses across the full spectrum of retail, empowering them with the tools they need to succeed in this shifting landscape. We understand that technology is an enabler and when combined with people and process it can accelerate a brands success.
With future-facing solutions that span physical and digital stores, retailers can create a shopping experience that feels trustworthy, innovative, and worth coming back for.
With future-facing solutions that span physical and digital stores, retailers can create a shopping experience that feels trustworthy, innovative, and worth coming back for.
With future-facing solutions that span physical and digital stores, retailers can create a shopping experience that feels trustworthy, innovative, and worth coming back for.
“We didn’t previously have visibility of what was being purchased. CDW created a rapid process that has streamlined the way in which we purchase and deploy iPads, with a regular reporting mechanism to give us insight into the assets in each country and site.”
“Evolving from 25+ years of relative freedom in terms of technology adoption into a modern, standardised Microsoft environment was no small step, and being able to provide a real hand-holding experience, with the help of CDW, was immensely valuable. The collaboration between CDW and our in-house teams has been key to our success.”
“CDW showed that it had a complete understanding of public cloud solutions, combined with a clear roadmap to get us where we needed to be. That provided us with confidence that migration could be performed smoothly without any disruption.”
CDW’s established expertise in the retail industry gives us the ability to pull together the right solution for each business, using our suite of end-to-end strategic partners. Our solution architects can design multicomponent systems that keep stores as safe and secure as possible, able to meet the changing needs of the retail industry.
With a dedicated team and access to a variety of scalable, tailor-made software and hardware solutions, CDW helps build a shield around retailers’ networks, protecting customers, employees, and the business bottom line. CDW are also on hand, should security incidents occur, through a centralised helpdesk, providing support beyond the purchasing process.
360 DEGREES OF EXPERTISE
Our highly accredited teams work sideby-side with our Retail Partner Community covering everything from project planning to technical support.
GLOBAL SCALE
An international footprint serving over 170 countries around the world from a central account team.
PROCUREMENT FRIENDLY
Procurement processes are simplified by our award-winning supply chain management portal, ServiceTrack.
NATIONAL DISTRIBUTION CENTRE
Delivery to 98% of UK within 4.5 hours via 120,000sqft facility, shipping over 3.5 million items to over 170 countries each year.
CONFIGURATION CENTRE
Over 750 workstations in a 30,000sqft facility staffed by 40+ technicians offering consultancy, rack building and device imaging
RETAIL PARTNER COMMUNITY
Opening doors to CDW’s network of best-of breed vendors, developers and solution partners.
ROBUST INFRASTRUCTURE
3 UK data centres offering co-located, fully managed and hybrid services.
ROUND-THE-CLOCK SUPPORT
24/7 multilingual ServiceDesk support staffed by over 350 professionals, with over 100 field engineers and a Service Operations Centre.
TRUSTED BY THE BEST
250,000 global clients, representing 30% of FTSE 100.
SUPPORT SERVICES
For every stage, including enterprise solution design, managed services, integrated planning, consultancy and device management.
DEPENDABLE ENGINEERING
Break-fix solutions via over 100 field service and on-site engineers, contactable through a single help desk.
BUILDING YOUR FUTURE OF RETAIL
Intel and CDW partner with you to help you build the future of retail today— a future in which data fusion and AI provide insights from the first customer engagement, predicting demand and managing the end to end supply chain.
There's a wide range of technology partners within the retail sector providing different software and hardware solutions covering areas around customer experience, digital content, store technology, warehouse and visual solutions. We have created partnerships with the key vendors, allowing us to offer the best value and support for our retail clients.
We work with leading technology providers around kiosks, ePOS, digital signage, last-mile software solutions, inventory management, MPOS, "clienteling" and in-store experience. CDW can reduce the complexity involved by selecting the best vendors to work with, delivering end-to-end solutions alongside these partners, and wrapping them into a competitive cost-per-month per-store model.
As a trusted partner, we work alongside you, bringing together solutions expertise, our retail partner community, and advanced capabilities in project management, logistics, support services, and flexible financial packages.
SPEAK TO OUR RETAIL SPECIALISTS
Stay ahead of the competition and drive success in your retail business by leveraging our deep industry knowledge and innovative technologies. From advanced point-of-sale systems to seamless omnichannel experiences, we have the solutions you need to optimise operations, enhance customer engagement, and drive growth.
Contact us today to explore how our retail IT solutions can transform your business and keep you at the forefront of the ever-evolving retail landscape. Don't miss out on the latest advancements – connect with our team now and embark on a journey towards retail excellence.
