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By combining deep industry insights with access to a broad portfolio of hardware, software, and cloud services, we enable you to increase income, decrease cost and enhance experiences. 

Our tailored consulting services and strategic guidance empower you to adopt innovative technologies and digital processes, ensuring that transformation initiatives are aligned with both current demands and future opportunities for your business. This holistic approach not only mitigates the risks associated with change but also drives operational efficiency and competitive advantage in an increasingly digital marketplace.  

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Our Approach

We believe true partnership starts with understanding. Our approach is centred around five core stages — Listen, Advise, Transact, Transform, and Manage — ensuring we deliver lasting success for our customers. This framework, combined with our focus on four key solution areas, creates an end-to-end experience that supports your immediate needs and future ambitions. 

 

Listen

We start by listening carefully to understand your business goals, challenges, and unique environment. Through discovery workshops, assessments, and open collaboration, we ensure we capture the full context behind your needs — not just the technical requirements, but the strategic drivers behind them.

 

Advise

Armed with a deep understanding of your environment, we provide informed, objective advice tailored to your organisation’s goals. Our experts work with you to shape the right solution architecture and service model, underpinned by industry leading practices and innovation. 

 

Transact

We simplify the technology procurement process and supply chain, ensuring you have the right technologies at the right time, sourced efficiently through our extensive partner ecosystem. Our scale, supply chain capabilities, and global reach mean you can trust us to deliver with consistency and speed. 

 

Transform

Beyond the transaction, we help you modernise, optimise, and reimagine your operations. Transformation is not just about deploying new technology; it’s about embedding it into your organisation's DNA. We work side-by-side with you to drive change that’s sustainable and measurable. 

 

Manage

Once solutions are live, our role doesn’t end. Through modular managed services, we help you optimise performance, secure your environment, and continually improve. Whether through fully managed services or support services, we stay invested in your success.  

Our approach is delivered across four key solution areas — the “what” that makes transformation real:  

  • Hybrid Platforms

    Designing, implementing, and managing secure networks, hybrid cloud and data protection environments that provide the flexibility and scalability for your business demands. 

  • Modern Workspace

    Empowering people with collaborative, intuitive, and secure digital workspaces that drive productivity and engagement, wherever they work. Enabling them to do their best work. 

  • Security

    Protecting your organisation with comprehensive security strategies that span prevention, detection, response, and recovery across your environments. 

  • Digital Enablement

    Unlocking the power of data, automation, and innovation to create smarter workflows, better experiences, greater business agility and drive operational efficiencies. 

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Technology Sourcing – Modernising Your Technology Supply Chain 

We are a trusted advisor for all technology sourcing across hardware, software and cloud solutions. We consider the full lifecycle of technology procurement and deliver curated solutions to support you from initial purchase and preparation for use, to global delivery, deployment and adoption, through to end-of-life options. We help you invest and operate effectively and cost efficiently across all technology platforms.   

The challenge of planning, deployment, and logistics can distract IT teams from delivering maximum value. Our comprehensive supply chain services ensure your IT estate is handled seamlessly, covering tailored procurement solutions, stock holding and stock management, Bill and Hold solutions, device configuration services, best-in-breed domestic delivery services, and complex international logistics. 

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We deliver

  • Unmatched Vendor Relationships

    Access to 1,000+ leading technology partners

  • Global Procurement & Logistics Expertise

    Efficient worldwide delivery and IT deployment. 

  • Flexible Financing & Lifecycle Management

    Solutions that align with business needs 

  • Comprehensive Cloud & Software Services 

    Maximising IT investment value.  

Professional Services – Transforming Business with Technology 

We are your strategic partner in driving technology transformation through expert-led professional services. Our services are designed to support you throughout the entire transformation lifecycle, from early discovery and design through to delivery, integration, and optimisation. Whether modernising infrastructure, adopting new platforms, or enabling secure hybrid work, our professional services help you unlock the full value of your technology investments.  

Transformation is not just about tools—it’s about outcomes. The complexity of aligning business objectives with technical execution can strain internal IT teams and delay critical initiatives. Our professional services provide the expertise, support and governance needed to accelerate innovation while reducing risk. 

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Challenges we help solve

  • Lack of internal bandwidth or specialist skills 

  • Complexity in managing multi-vendor environments  

  • Unclear strategy or roadmap for transformation 

  • Difficulty in integrating new solutions into existing environments 

  • Gaps between IT and business goals  

  • Inconsistent user adoption and change management  

  • Availability of skills in market and time to hire 

To best support you, we have simplified our professional services into three distinct conversations: 

  • Staff Augmentation

    Known as “To You”. This is where we provide resources to you, typically to fill a skills gap, capability or resource availability in a specific location. 

  • Project Assist 

    Known as “With You”. This is where we work alongside your teams to deliver a project by bringing our skills, intellectual property and experience to deliver a project-based outcome. We are typically partially accountable in this model. 

  • Outcome Based Delivery

    Known as “For You”. We take on full accountability of the delivery and governance that surrounds IT programme success.

Managed Services – Unlocking Value In Your Business

When it comes to Managed Services, we co-create value with you, collaborating to build solutions that work for your specific business needs. Our trusted team works with you to ensure you have the technical capabilities and relevant services, whether that be remote or onsite services to maintain the availability of your infrastructure and end user experience, through to managed services where we become an extension of your teams, freeing up their time to focus on strategic priorities. Let us handle the day-to-day technology management so you can focus on business outcomes, innovation and growth.   

Managing your IT day-to-day becomes so much simpler with us. By working with a trusted, scalable Managed Services Provider, you remove the complexity of managing multiple vendors, streamline operations and maximise the value and efficiency of the services you need.  

Our commitment to transparent practices aids in regulatory compliance, offering a trusted environment for your data and operations.  

Get in touch with us for a more in-depth conversation. Let us support your business transformation.

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The common challenges we help our customers overcome relate to: 

  • Resourcing – time to recruit, skills gaps, staff retention

  • Operating margins 

  • Cloud spend and security are often sited as priorities but with challenged skills access 

  • Organisations want to see more added value from their IT teams – too much time and money spent in keeping the lights on, support costs and managing technical debt 

  • Productivity – whether that is onboarding new services or users, keeping up with the pace of change, accelerating return on IT investments or even executing effectively on M&A.

  • Business transformation and innovation is being hamstrung due to over-emphasis on running IT services 

This is why we have created capabilities and offers to support you in unlocking your business growth:  

  • Maintenance & Support Services

    Designed to minimise downtime and enhance operational efficiency through swift access to SLA-backed technical support.

  • ServiceDesk & Experience Services

    Help you overcome challenges such as service quality and efficiency, scalability and flexibility, continuous service improvement and compliance.  

  • Managed & As a Service

    Enable you to out task (parts) or outsource (all) your IT management to CDW, allowing your people to focus on what matters most to your business. 

  • Technology Lifecycle

    Offers you end-to-end asset lifecycle services, from technology sourcing and deployment to in-life support, stock holding, and IT asset disposal.

Success Stories 

Discover how we’ve helped customers from all industries and sectors to overcome their challenges. 

CDW Ryder Cup

Ryder Cup 2023
CDW partnered with The Ryder Cup 2023 to provide innovative technology solutions that played a pivotal role in revolutionising the Ryder Cup experience for fans.
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Estee Lauder

The Estee Lauder Companies
The Estee Lauder Companies chose CDW as a partner with the Apple expertise to consolidate the supply of devices.
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Warwickshire County Council X CDW

Warwickshire County Council
Warwickshire County Council transforms the delivery of public services with a digital workspace solution from CDW.
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CHG Meridian

CHG-Meridian
CDW achieves Carbon-Neutral leasing by partnering with CHG-Meridian on all co-workers IT.
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Fast Growing Uipath

UiPath
Using ServiceTrack, CDW helps UiPath benefit from a consolidated supply chain.
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Shaw Trust

Shaw Trust
Shaw Trust deploys 600 remote contact centre workers to deliver vital new careers service with help from CDW.
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Brandon Trust

Brandon Trust
CDW worked with the Brandon Trust to introduce a lease model to ensure employees had access to the latest devices.
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Lgfl

LGfL
CDW helps education charity LGfL 'bridge the divide' by boosting access to technology for school children.
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Ready To Amplify Your Organisation’s IT Capabilities?

With full-stack expertise, we help you design, implement and manage technologies that solve your unique challenges and help you capitalise on new business opportunities.


Complete the form and a member of our team will be in touch to kick start your transformation journey.