Speak to an Expert

Speak to our Housing IT Specialists  

Our housing technology experts help improve tenant satisfaction by providing critical support, guidance, and housing-centric technology solutions to help drive efficiencies, for example: 

  • Automating processes and communications channels    
  • Implementing smart home technologies for improved tenant safety and satisfaction
  • Ensuring compliance with housing and sustainability regulations through automated tracking and reporting  
  • Providing consultancy and managing optimal network and data solutions  
      

 

Overcoming Challenges in Housing 

Housing associations face substantial financial and reputational pressures and must continually innovate while maintaining ongoing operations. They must prioritise tenant safety, delivery of landlord services, and carefully assess new developments to manage risks effectively and ensure regulatory compliance.

  • Improve

    Tenant satisfaction with automated processing and faster responsiveness  

      

  • Upgrade

    Complex and outdated legacy infrastructure   
      

  • Boost

    Adoption of smart home solutions for safer, more sustainable and better living experiences  
      

     

  • Safeguard

    Data classification and data loss prevention ensuring no sensitive data is leaked  

"We’re pleased to have worked with CDW in a true partnership approach. The Integrated Technology team were fantastic in designing a solution that worked for us; they took the time to understand what we needed. From there, the transition was very well managed and hand-off points were good.”

 

Paul Bracken

Director of ICT and Digital Business Transformation at Estuary Housing Association

Modernising Housing For The Digital Age

Housing associations provide homes and support for almost six million people around England, while also investing in community services and regeneration. Technology tools enable them to operate more efficiently and effectively and to deliver their social purpose of reinvesting income into building new homes and improving the safety and quality of existing ones. 

  • Drive Transformation

    Build trust and improve perceptions and experiences with solutions designed to improve access to data, speed up response time, and identify issues before they become problems.

  • Streamline Communications

    Leverage unified communication tools and cloud-based solutions to streamline and centralise communications.

  • Automate Processes

    Implement intelligent automation and robotic process automation (RPA) technologies to eliminate manual tasks, reduce human error, and improve operational efficiency.

  • Ensure Compliance

    Use advanced compliance management systems and data analytics to enable housing associations to proactively monitor, track, and report on compliance requirements.

  • Predict Maintenance

    Manage common housing issues like mold and damp and boiler performance with data management systems that analyse patterns and provide alerts to issues.

  • Decarbonisation

    Implement more sustainable solutions like cloud outsourcing and tech recycling schemes to reduce carbon footprint.
     

Case Studies

Modern Housing

Estuary Housing Association
ServiceWorks eliminates the challenges of ageing on-premise infrastructure with a managed service solution.
Learn more
Housing Estate

Your Housing Group
We designed and implemented a new infrastructure solution to enable a more resilient, scalable and agile private cloud.
Learn more

The CDW difference  

Our long-established presence in the housing sector is based upon our end-to-end capabilities in solution design, consultancy, project management, logistics, and support. We offer a wide range of IT solutions that deliver improved service delivery and reductions in operational overheads.
  

  • Trusted partners  

    CDW has established many long-term relationships with housing associations by collaborating with our customers to deliver long-term, outcome-based results.     

  • 24/7/365 support  

    With operations around the world and multiple warehouse facilities in the UK, we offer the full breadth of technological support and services to ensure housing associations have the solutions and support they need at their fingertips.   

  • Framework compliance  

    We hold over 30 framework compliance agreements offering a flexibility that enables associations to choose their route to market.

Technology Partners

For more than 30 years, we have established strong relationships with industry-leading technologies and carefully selected established and emerging Housing partners to deliver solutions that drive value for all Housing associations.

View Industry-Leading Partnerships

Public Sector Frameworks

CDW is on over 30 framework agreements that provide compliance with UK Public Sector procurement regulations.

  • Crescent Purchasing Consortium (CPC) ICT Hardware and Peripherals Equipment

    ICT Hardware and Peripherals Equipment

    • Lot 1: Desktop PC Solutions
    • Lot 2: Portable Devices Solutions
    • Lot 3: Peripherals
    • Lot 5: Multi-Purpose Lot
    Sectors
    • Education
    Technologies
    • Modern Workspace
    • IT Service Management
  • Crescent Purchasing Consortium (CPC) ICT Networking and Storage Solutions

    ICT Networking and Storage Solutions

    • Lot 1: On Premise Solutions
    • Lot 3: Consultancy Services
    Sectors
    • Education
    Technologies
    • IT Service Management
    • Data Centre Modernisation
  • Crown Commercial Service (CCS) RM6195

    RM6195: Big Data & Analytics

    • Lot 2 – Commercial off-the-shelf (COTS) software
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
    • Software Asset Management
  • Crown Commercial Service (CCS) Digital Outcomes 6

    RM1043: Digital Outcomes 6

    • Lot 1: Digital Outcomes
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Healthcare
    • Regional Government
    Technologies
    • Cloud
    • IT Service Management
  • Crown Commercial Service (CCS) G-Cloud

    RM1557: G-Cloud

    • Lot 1: Cloud Hosting
    • Lot 2: Cloud Software
    • Lot 3: Cloud Support
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Regional Government
    • Healthcare
    Technologies
    • Cloud
    • IT Service Management
    • Software Asset Management
  • Crown Commercial Service (CCS) RM6116

    RM6116: Network Services 3

    • Lot 2a: Intra Site connectivity (Local Area Network) Local Connectivity Services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Healthcare
    Technologies
    • IT Service Management
  • Crown Commercial Service (CCS) RM6068

    RM6068: Technology Products & Associated Services

    • Lot 3: Software & Associated Services
    • Lot 4: IA Goods & Associated Services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • IT Service Management
    • Data Centre Modernisation
  • Crown Commercial Service (CCS) RM6100

    RM6100: Technology Services 3

    • Lot 1 - Technology Strategy and Service Design
    • Lot 2 - Transition and Transformation
    • Lot 3a - Operational Services - End User Services
    • Lot 3b - Operational Services - Operational Management Services
    • Lot 3c - Operational Services - Technical Management
    • Lot 3d - Operational Services - Application and Data Management
    • Lot 4 - Major Services Transformation Programmes
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
  • Efficiency East Midlands (EEM)

    IT Reseller Framework

    • Single Lot: Computing, IT Consultancy and Project Services, Applications and Data, Networks, Platforms and Infrastructure, Enterprise Systems and Services, Managed IT and Support Services, Products and Devices, Software, Licensing, Print Services and Products, Cloud Services, Digital and AI Services, Transition and Deployment Services, Web, Internet and Cyber and Security Services.
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • Health Trust Europe (HTE)

    Enterprise Level ICT Solution 2023 (ComIT 3)

    • Single Lot:  IT Infrastructure & Associated Services including hardware, software, programs/apps, security, computer science, associated services 
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • Jisc Services Ltd

    Network Equipment

    • Lot 3: Cisco
    • Lot 5: HPE
    • Lot 7: Palo Alto
    • Lot 8: Checkpoint, Fortinet
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • IT Service Management
  • KCS Professional Services - Supply of IT Hardware

    Supply of IT Hardware

    • Lot 1: IT Hardware
    • Lot 3: Refurbished IT Hardware
    • Lot 4: IT Hardware Repair, Disposal and Recycling - Tenderers Response
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
  • KCS Professional Services - Software Products & Associated Services

    Software Products and Associated Services 2

    • Single Lot: Software & Associated Services including software, essential hardware, associated services for cloud, on-premise and hybrid solutions
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
    • Software Asset Management
  • London Universities Purchasing Consortium (LUPC)

    National Desktop and Notebook Agreement (NDNA)

    • Lot 1: Desktops
    • Lot 2: Notebooks
    • Lot 3: One-Stop Shop
    Sectors
    • Education
    Technologies
    • Modern Workspace
    • IT Service Management
  • MINT (Previously EMSCU)

    IT Value Added Reseller (VAR)

    • Single Lot: IT Infrastructure & Associated Services including end-user devices, audio visual devices, network devices, peripherals, IaaS, PaaS, software, associated services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • National Procurement Service (NPS) Wales

    IT Products and Services (ii)

    • Lot 3: Licensing & Subscriptions
    • Lot 5: Solutions
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS London Procurement Partnership (LPP)

    Information Management and Technology Services

    • Lot 3.1: Hardware - IT Hardware
    • Lot 3.2: Hardware - Hardware Asset Management
    • Lot 4.1: Software - General IT Software
    • Lot 7.2: Operational Services - Device Management
    • Lot 7.4: Operational Services - Server & Storage
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS Shared Business Services (SBS) Digital Workplace

    Digital Workplace: Hardware (LINK3)

    • Lot 1- Desktop PCs
    • Lot 2- Laptop/Notebook devices
    • Lot 3- Mobile devices (Tablets, Mobile phones & wearables)
    • Lot 4- Specialist Healthcare related IT Hardware
      • 4A PC/Laptop Carts and Peripherals
      • 4B Clinical Displays and Peripherals
    • Lot 6- One-Stop Shop
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • IT Service Management
  • NHS Shared Business Services (SBS) Cloud Solutions 2

    Cloud Solutions 2

    • Lot 1: Design and Consultancy
    • Lot 2: Iaas, PaaS and SaaS
    • Lot 3: Cloud Support Services
    • Lot 4: End to End Solution
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS Shared Business Services (SBS) Digital Workspace Solutions

    Digital Workspace Solutions

    • Single Lot: IT Infrastructure & Associated Services covering networks, software, hardware, IT services and solutions including virtualisation management, bespoke software, desktop OS, end-to-end solutions and environmental specific application software
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • North Eastern Universities Purchasing Consortium (NEUPC)

    HE Networking Supply and Services (HENSS) ITS2008NE

    • Lot 1: Networking Equipment Only
    • Lot 2: Routine / Low Value Networking Projects
    • Lot 3: Core Networking Projects
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • Software Asset Management
  • North of England Commercial Procurement Collaborative (NOE CPC) IT Hardware & Services

    IT Hardware and Services (LINK3)

    • Lot 1- Desktop PCs
    • Lot 2- Laptop/Notebook devices
    • Lot 3- Mobile devices (Tablets, Mobile phones & wearables)
    • Lot 4- Specialist Healthcare related IT Hardware
      • 4A PC/Laptop Carts and Peripherals
      • 4B Clinical Displays and Peripherals
    • Lot 6- One-Stop Shop
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Software Asset Management
    • IT Service Management
  • North of England Commercial Procurement Collaborative (NOE CPC) Total Technology Solutions

    Total Technology Solutions

    • Single Lot: Providing the ability to purchase Complete IT, including non-Clinical IT hardware, Software and Services, both in isolation or in any combination as part of a complete solution.
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • Southern Universities Purchasing Consortium (SUPC) SLRA

    Software Licence Reseller Agreement (SLRA)

    • Lot 1: Microsoft
    • Lot 2: Adobe
    • Lot 3: Vmware
    • Lot 4: Other Software
    • Lot 5: Software Services
    Sectors
    • Education
    Technologies
    • IT Service Management
    • Software Asset Management
  • Southern Universities Purchasing Consortium (SUPC) SSSNA

    Servers, Storage and Solutions National Agreement (SSSNA)

    • Lot 5: Reseller Solutions
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • IT Service Management

Speak To A Housing IT Expert

CDW's unparalleled breadth of products, services and solutions, positions us to help Housing organisations across the country, no matter what challenges they face.

Find out more about how our dedicated Housing team can deliver the right solutions for your organisation.