"Our Company Needs to Leverage AI and Automation...Where Do I Start?"

CDW Answer: WoW Simulation Workshop

  • Experience a 3-year transformation in a single day

  • Understand how you can leverage AI and Automation

  • Immerse yourself in learning by doing

  • Learn how others progress with Business Transformation

  • Maximise the power of enterprise platforms

  • Share your knowledge

  • Understand the wider impact of AIOps, iPaaS, or DEX on a business

  • Apply ideas and best practices in your real-world environment

Register Your Place

  • Date and Time

    Tuesday, 7th October 2025

    9.30AM - 5.00PM (BST)

  • Location

    Ona. Studio
    65-95 East Road
    London
    N1 6AH

  • About this event

    Mobile eTicket

9/10 Simulation Participants have said this was “one of the best IT workshops they have ever experienced”.

What will be our focus on the day?

  • One Team Culture
    • Close Collaboration
    • Breaking Down Traditional Silos
    • Common Success Measures
    • Shift Left
  •  Productivity
    • Do More With Less
    • Maximise Return On Investment
    • Adopt Hyperautomation
    • Reduce Value Leakage
  • Experience delivery
    • Optimise Service Experience
    • Remove Watermelon Effect
    • Data-Based Prioritisation
    • Sentiment Analysis

Frequently Asked Questions

What is a Simulation Workshop?

  • A highly collaborative, immersive, visceral experience​​​​​​​​​​​​​​, delivered by an experienced facilitator, with the support of a purpose-built software.
  • Participants get to experience a rapid change in their ways of working in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success in transforming an organisation.

Can I just "pop-in" or attend online?

  • Due to the progressive nature of the workshop, participants are required to be present in-person from the beginning until the end.
  • A truly immersive, transformative experience is currently only possible to achieve in-room.

Who should be attending?

  • Enterprise Service Management stakeholders - IT, HR, Facilities, Procurement, Legal...
  • CxO, IT Director, Head of Transformation, Head of Service Delivery, Head of Employee Experience, HR Leaders, Finance Leaders, Enterprise Architect, Enterprise Platform Owner

Why should I attend?

  • Experience something new - the most engaging learning method
  • Learn about practical ways of driving cultural change
  • Pick up tips on improving your own ways of working

What do I need to bring with me?

  • Open mind
  • Positive attitude
  • Energy
  • Attention
  • You can leave your phone and laptop at home!

Is this a simulation or a demo of a technology?

  • No, we will be simulating a cultural and process change that can be enabled through technology in real life.
  • There will be no demos or sales pitches provided on the day but can be facilitated after the workshop.

*The CDW Simulation Workshop itself does not have any sales pitch. However, there will be a 30-minute demo of the sponsoring vendor, after the simulation workshop, followed by drinks and nibbles.

What topics will be touched upon on the day?

  • IT Transformation

    • Automate transactional requests
    • Boost productivity
    • Connect your departments
    • Empower your delivery teams
    • Facilitate company-wide cost optimisation
    • Integrate platforms & services
    • Leverage Automation and AI
    • Optimise service experience
    • Organise teams around the work to be delivered
    • Secure the organisation
  • Culture of change

    • Accountability
    • Blame vs One-Team Culture
    • Citizen Development
    • Co-ordination
    • Communication
    • Continuous Planning
    • Data sharing and collaboration
    • Feedback loops
    • Organisational resilience
    • Prioritisation
    • Shift Left
    • Silos
    • Trust
    • User Acceptance Criteria
    • Removing Watermelon Effect
    • Workflow visibility
  • Tools

    • Automation
    • AIOps
    • DEX
    • Continuous Integration
    • ESM Platform
    • GenAI
    • ITXM
    • Kanban
    • Observability & Monitoring
    • Release Automation
    • Virtual Agent
    • Virtualisation
  • Processes & Best Practices

    • Agile (SCRUM)
    • Core ITIL®4 Practices, incl. the Service Value Chain
    • Data Management
    • DevOps
    • Fail Fast
    • Hopper Theory
    • Human-centric design
    • Joiners-Movers-Leavers
    • Lean
    • Minimum Viable Product
    • Push vs Pull
    • SecOps
    • Time to Value
    • Value leakage​​​​​​​
    • Workflow optimisation