CDW is one of the world's leading trusted advisors to public sector organisations, delivering $6 billion of solutions globally each year. Our unparalleled scale, buying power, value for money, close interworking relationships with leading IT partners and technical expertise ensure success.
As the demand for government services continues to rapidly rise, budgets and resources are on the decline. It's up to IT to deliver technology that connects agencies and communities in smarter, more impactful ways. CDW focuses on establishing an effective basis for councils and other related organisations to pave the way to self-sufficient business models and citizen-centric services.
Our experienced account managers are aligned to regional and local government, with a knowledge of customer IT challenges relevant to the sector to provide operational and strategic account management services.
Our three UK data centres offering co-located, fully managed and hybrid services to minimise risk of downtime.
Scale & Experience
We have 20+ years' experience securing digital transformation for regional government organisations and improving citizen services.
National Distribution Centre (NDC)
Delivery to 98% of UK within 4.5 hours is via a 120,000 sq. ft facility centrally located in Rugby, holding 325,000 items of general or client-owned stock and shipping over three million items each year.
Integrated Technology Solutions
We provide lifecycle support across workspace, data centre, cloud and security platforms to facilitate development of specific solutions that reduce the IT management burden for regional government organisations.
Over 1,000 workstations in a 30,000 sq. ft facility are staffed by 40+ vendor certified technicians providing consultancy, device imaging, asset tagging and pre-staging services.
Expert Consultancy & Support
Hundreds of subject matter experts at every stage of the engagement, including free of charge pre-sales specialists, are available to design, deploy, support and maintain customised regional government technical solutions.
24/7/365 Service Operations Centre (SOC)
Our ITIL and ISO:20000 compliant facility has 400+ service professionals, a multi-lingual Service Desk with 150+ 1st/2nd/3rd line agents and 100+ field engineers (including security cleared agents and engineers) to provide support and maintenance services.
Security of Information Assets
We have the ability to securely handle information assets, including use of security cleared consultants and engineers appropriate to the public sector, under our ISO:27001 accredited information security management system (ISMS).
Our procurement portal delivers comprehensive asset management, inventory data, reporting and purchasing trend analysis which integrates fully into an organisation's existing systems.
Listed on 10+ frameworks relevant to the regional government sector, we are compliant with UK public sector procurement regulations, including CCS, NPS, KCS, ESPO, HTE and EMSCU agreements.
We can open doors to one of the world's largest IT reseller networks of best-of-breed suppliers and elite level partnerships to gain visibility of technology trends, future technology and access to best pricing.
How We Can Help
Find out more about the many reasons for choosing CDW to deliver solutions and services for your local government organisation. Simply email firstname.lastname@example.org, call +44 207 791 6000 or contact your nearest CDW office.