
Explore Agentic AI and discover how to prepare for the Zero Ticket future
This is a unique opportunity to learn about Agentic AI in Enterprise Service Management and understand what you need to do now to prepare for the technology that is rapidly changing organisations' approach to Enterprise Service Delivery.
Agenda
- Introduction to Agentic AI
- Business value of Agentic AI
- Current technological challenges
- Changes in Enterprise Service Delivery
- What to do to prepare now (culture, process, technology)
Speakers

Jaro Tomik
CDW Chief Technologist - Digital Enablement
An expert in Enterprise Service Management and Intelligent Automation, Jaro helps organisations leverage technology to navigate their challenges. Jaro’s ultimate goal is to make the world a better place by utilising technology to help us enjoy our work and personal life.
Register Today
Explore Agentic AI and discover how to prepare for the Zero Ticket future. Join us on 5th June 2025 at 4:00 - 4:45pm to uncover what’s next for enterprise service management platforms and how your organisation can stay ahead.