CDW is the world's leading trusted advisor to public sector organisations, delivering $6bn of solutions globally each year. Our unparalleled scale, buying power, value for money, close interworking relationships with leading IT partners and technical expertise help ensure success.
We are already a trusted technology partner to 200+ NHS organisations across the UK, offering an unparalleled breadth of products, services and solutions. Our understanding of the unique requirements for the healthcare sector enables our customers to adopt technology solutions that increase productivity, improve patient safety and streamline access to information when making clinical decisions.
Our experienced account managers aligned to NHS and private healthcare have a wealth of knowledge of customer IT challenges relevant to the sector to provide operational and strategic account management services.
With three UK data centres offering co-located, fully managed and hybrid services, we can minimise risk of any downtime.
Scale & Experience
We have over 20 years' experience securing digital transformation for NHS and private healthcare organisations and improving patient care.
National Distribution Centre (NDC)
We can provide delivery to 98% of UK within 4.5 hours via a 120,000 sq. ft facility centrally located in Rugby. This holds 325,000 items of general or client-owned stock and ships over 3 million items each year.
Integrated Technology Solutions
Our provision of lifecycle support across workspace, data centre, cloud and security platforms to facilitate development of specific solutions can reduce the IT management burden for both NHS and private healthcare organisations.
Over 1,000 workstations in a 30,000 sq. ft facility are staffed by 40+ vendor- certified technicians providing consultancy, device imaging, asset tagging and pre-staging services.
Expert Consultancy & Support
Hundreds of subject matter experts at every stage of the engagement, including free of charge pre-sales specialists, are available to design, deploy, support and maintain customised NHS and private healthcare technical solutions.
24/7/365 Service Operations Centre (SOC)
We have an ITIL and ISO:20000 compliant facility with 400+ service professionals, a multi-lingual service desk with 150+ 1st/2nd/3rd line agents, and 100+ field engineers (including security-cleared agents and engineers) to provide support and maintenance services.
Security of Information Assets
We have the ability to securely handle information assets, including use of security-cleared consultants and engineers appropriate to the public sector, under our ISO:27001 accredited information security management system (ISMS).
Our widely-admired procurement portal delivers comprehensive asset management, inventory data, reporting and purchasing trend analysis which integrates fully into your organisation's existing systems.
Listed on 15+ frameworks relevant to the NHS and private healthcare sector, we are compliant with UK public sector procurement regulations, including CCS, NPS, HTE, NHS SBS and NHS LPP agreements.
We can open doors to a world-leading IT reseller's network of best-of-breed suppliers and elite level partnerships, to gain visibility of technology innovations and access to best pricing.
How We Can Help
For more details on how CDW could be the right choice for your healthcare organisation, simply email firstname.lastname@example.org, call +44 207 791 6000 or contact your nearest CDW office.