As the number of applications and the ways in which they are consumed grows, organisations face a new challenge in gaining visibility of what it’s like to use them. Digital Experience Monitoring takes the traditional hard metrics of IT monitoring and combines it with quantifiable, qualitative information from the end user, providing insights into the actual experience that is being delivered.
CDW's agnostic expertise helps you navigate the range of solutions available and select the right one to meet your needs. Whether enhancing network performance monitoring and diagnostics (NPMD) systems or adding application performance monitoring (APM), by introducing digital experience monitoring with your other data sources you gain visibility into productivity metrics and end user experience impacts.
Using digital experience monitoring, your organisation can obtain further visibility, make data-driven decisions based on actual user behaviours, user profiling and root cause analysis, and subsequently lower the time to resolution and improve user satisfaction.
How We Can Help
Find out more about how digital experience monitoring can give you real insights - and improve productivity. Simply email info@uk.cdw.com, call +44 207 791 6000 or contact your nearest CDW office.
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