As the number of applications and the ways in which they are consumed grows, organisations face a new challenge in gaining visibility of what it’s like to use them. Digital Experience Monitoring takes the traditional hard metrics of IT monitoring and combines it with quantifiable, qualitative information from the end user, providing insights into the actual experience that is being delivered.
CDW's agnostic expertise helps you navigate the range of solutions available and select the right one to meet your needs. Whether enhancing network performance monitoring and diagnostics (NPMD) systems or adding application performance monitoring (APM), by introducing digital experience monitoring with your other data sources you gain visibility into productivity metrics and end user experience impacts.
Using digital experience monitoring, your organisation can obtain further visibility, make data-driven decisions based on actual user behaviours, user profiling and root cause analysis, and subsequently lower the time to resolution and improve user satisfaction.
Find out more about how digital experience monitoring can give you real insights - and improve productivity. Simply email info@uk.cdw.com, call +44 207 791 6000 or contact your nearest CDW office.
Kyle Davies and Matt Roberts
How to Empower Connected Workers by Providing Them with the Right Tools to Get the Job Done
Jake Walsh
It is clear today that you no longer need to be sat at a desk in an office to your job. A seismic shift to remote working has demonstrated that employees can be as, if not more, productive while based at home – or anywhere else for that matter.
Hannah Powell
By 2025 millennials with make up three quarters of the workforce[1]. As a group, they are increasingly shaping modern working methods and use of technology. For example, 65 percent of millennials believe the technologies they purchase for personal use influences the technologies they purchase for their organisation.
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