Managed IT Services
Our managed services are based on a combination of a highly skilled technical team and an industry-leading approach to customer services. We invest heavily in both these areas to ensure our customers enjoy a highly effective, transparent service experience.
Managed services are only as good as their ability to add value to the organisation, and to remove challenges from the business. CDW’s service management team ensure that our contracts and SLAs remain relevant and highly impactful within our customers’ organisation.Learn more about Service Management
When any part of your infrastructure malfunctions, you want to know your staff can return to full productivity without delay. CDW’s team of vendor accredited field engineers and hardware specialists are able to provide around the clock support and essential repairs in the shortest possible timeframe.Learn more about Onsite Support
If you experience any issues within your infrastructure, you want to know who you can turn to for a resolution. CDW Service Desk is a UK-based support system available to customers 24 hours a day, seven days a week. It combines expertise in a wide range of technologies – hardware, software and architectural design - with an efficient and attentive approach to customer service.Learn more about Service Desk