Retail Innovation Showcase

Google, 6 Pancras Square, Kings Cross, London N1C 4AG
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Join CDW at our Retail Innovation Showcase and hear from our Retail Partner Community.

12.30

Registration and buffet lunch

 
13.30

Session Overview and CDW Retail
Introduction to CDW Retail Programme and our Retail Partner Community. Hear how we are looking to support our Retail customers with innovation, global scale and services.
Jane Liston, CDW - Retail Strategy Lead

14.00

Understanding how to keep pace with the rapid technology changes in Retail
How are the rapid advances in technology enabling retailers to better understand their customers, build new revenue opportunities and reduce costs. 
David Dobson, Intel - Retail Director

14.30

Google in Retail
How Google can help on your Retail journey, looking at store devices, security and manageability.
Robert Carrick, Google - Chrome Enterprise Specialist

15.00

The rise of the Connected Worker (and their impact on the Retail customer experience)
In-store associates provide a direct physical link to customers, yet according to Zebra's latest Shopper Study, 56% of staff feel that customers are better connected than they are. In this session we examine the impact that connected colleagues can have.
Simon Wylam, Zebra – Retail Sales Director

15.30

Break

 
15.45

Frictionless customer experience and preparing for the future
In today's ultra competitive e-commerce space, a retailers delivery and returns proposition is fast becoming the defining characteristic of success. That means amazing opportunities , but also greater analysis of impact that delivery can have on brands, customer experience and ultimately customer loyalty.
Mike Richmond, Doddle – CCO

16.15

How to accelerate store transformation without risking performance
With retailers introducing more technology base services in store, how do you ensure a rapid roll-out and positive user experience whilst protecting the performance of existing key services such as POS?
Neil Dunham, Infovista – VP UK&I

 
16.45

How to make transformation possible
How can retailers square the circle of delivering digital transformation in an environment of close budgetary scrutiny?
Chris Labrey, Econocom – Managing Director

17.15

Close and Networking Drinks

 

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Please note: spaces are limited and will be allocated on a first come first served basis.


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