In a survey of over 190 public sector employees, 82% of respondents stated that improving customer experience and satisfaction is one of their top strategic objectives. An effective digital transformation strategy makes it possible to improve customer experience and modernise technology solutions while also reducing costs. But getting digital transformation right requires a cohesive strategy that includes communications.
8x8 and CDW are delighted to invite you to an intimate and exclusive roundtable at The Shard on Thursday 19th September. Hear how our partnership is helping public sector organisations to modernise their communications and meet customer expectations in the digital age.
This open and engaging dinner will discuss how moving to cloud communications is making it possible for public sector organisations to provide better customer service while still reducing expenses.
Hear how 8x8 are helping organisations to implement a channel shift strategy, where technology will encourage people to communicate digitally due to its ease of use. Discover the business benefits of how successful implementation will lower overall transaction cost, while allowing your authority to maintain a high level of customer service to an increased number of people.
Modernising Communications in the Public Sector
Shangri-La Hotel The Shard 32 London Bridge Street London SE1 9SG