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We understand that retailers face special challenges around changing consumer behaviour, driving revenue and reducing cost while managing stores, online and a corporate environment too. Our goal is to remove IT complexity and enable retailers to keep a core focus on their strengths by supporting innovation and change – helping retail businesses to excel and workforces surpass themselves.
Over the last 20 years, CDW has built a strong retail practice, working with hundreds of retail and hospitality customers globally. Our best-of-breed partners and team of specialists create end-to-end solutions to help you find the right solutions to your business challenges, while looking at operational and cost efficiencies. All supported by our 24/7 multilingual Service Desk and managed services offering.
From the frontline store experience that greets customers to the data centre technology that drives resilient, reliable and responsive online shopping activity, we provide end-to-end integrated retail technology solutions.
Scalability is in our DNA. We are a genuine international player providing true global account management but with a personal touch and focus on helping you succeed.
Find out more details about CDW's Retail Managed Services.
Experienced account managers with a knowledge of customer IT challenges relevant to the sector provide operational and strategic account management services.
We have 20+ years' experience working with all aspects of retail, hospitality, hotels and leisure globally, supported by our international offices and our large US operation.
We have 20+ years' experience working with all aspects of retail, hospitality, hotels and leisure globally, supported by our international offices and our large US operation.
We provide lifecycle support across workspace, data centre, cloud and security platforms to facilitate development of specific solutions that reduce the IT management burden for retail organisations.
Our 30,000 sq. ft facility is staffed by a highly skilled team, who pre-build and test wide ranges of technology and provide a "store in a box" pre-built solution for our retail customers.
We have hundreds of subject matter experts at every stage of engagement, including free-of-charge pre-sales specialists, to design, deploy, support and maintain customised retail technical solutions.
Our ITIL and ISO:20000 compliant facility hosts 400+ service professionals, a multi-lingual Service Desk with 150+ agents and dedicated retail team, and 100+ field engineers (including security-cleared agents and engineers) to provide support and maintenance services.
Our multilingual and multi-currency procurement portal delivers comprehensive asset management, inventory data, reporting and purchasing trend analysis which integrates fully into an organisation's existing systems.
We open doors to one of the world's largest IT reseller networks of best-of-breed suppliers and elite level partnerships to gain visibility of technology trends, future technology and access to best pricing.
Find out more about the many reasons for choosing CDW for your retails solutions and services. Simply email retailsales@uk.cdw.com, call +44 207 791 6000 or contact your nearest CDW office.