CDW is one of the world's leading trusted advisors to public sector organisations, delivering $6 billion of solutions globally each year. Our unparalleled scale, buying power, value for money, close interworking relationships with leading IT partners and technical expertise help ensure success.

As a trusted technology partner to justice and emergency services organisations across the UK, we provide a broad range of products, services and solutions. Our understanding of the unique requirements for these sectors enables them to adopt technology that improves planning, responsiveness, communication and collaboration, from the frontline to the control room.

Account Management

Our experienced account managers are aligned to justice and emergency services organisations, with a knowledge of customer IT challenges relevant to the sector to provide operational and strategic account management services.

Robust Infrastructure

Our three UK data centres offer co-located, fully managed and hybrid services to minimise risk of downtime.

Scale & Experience

We have 20+ years' experience securing digital transformation for justice and emergency services organisations and improving public safety.

National Distribution Centre (NDC)

Delivery to 98% of UK within 4.5 hours is via a 120,000 sq. ft facility centrally located in Rugby, holding 325,000 items of general or client-owned stock and shipping over three million items each year.

Integrated Technology Solutions

We provide lifecycle support across workspace, data centre, cloud and security platforms to facilitate development of specific solutions that reduce the IT management burden for justice and emergency services organisations.

Configuration Centre

Over 1,000 workstations in a 30,000 sq. ft facility are staffed by 40+ vendor-certified technicians providing consultancy, device imaging, asset tagging and pre-staging services

Expert Consultancy & Support

Hundreds of subject matter experts at every stage of the engagement, including free of charge pre-sales specialists, are available to design, deploy, support and maintain customised justice and emergency services technical solutions.

24/7/365 Service Operations Centre (SOC)

Our ITIL and ISO:20000 compliant facility has 400+ service professionals, a multi-lingual Service Desk with 150+ 1st/2nd/3rd line agents and 100+ field engineers (including security-cleared agents and engineers) to provide support and maintenance services.

Security of Information Assets

We have the ability to securely handle information assets, including use of security-cleared consultants and engineers appropriate to the public sector, under our ISO:27001 accredited information security management system (ISMS).

ServiceTrack

Our procurement portal delivers comprehensive asset management, inventory data, reporting and purchasing trend analysis which integrates fully into your organisation's existing systems.

Framework Agreements

We're listed on 10+ frameworks relevant to the justice and emergency services sector to provide procurement compliance, including CCS, NPS, HTE, NHS SBS and EMSCU.

Unrivalled Partnerships

We can open doors to one of the world's largest IT reseller networks of best-of-breed suppliers and elite level partnerships to gain visibility of technology trends, future technology and access to best pricing.

How We Can Help

Find out more about the many advantages of choosing CDW for your justice or emergency services organisation. Simply email info@uk.cdw.com, call +44 207 791 6000 or contact your nearest CDW office.

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