Emergency Services IT Specialists

Our ISO-certified experts have a deep understanding of the Emergency Services and deliver tailored technology with a range of wrap-around services that add value in important areas:

  • Improve collaboration and data sharing between departments
  • Fortify cyber security capabilities
  • Modernise capabilities and replace legacy technology debt
  • Bolster staff resources with a dedicated team of technology experts

Modern Solutions for Public Safety

Emergency services are coming under increased pressure, with the number of people requiring services growing exponentially year-on-year, while the supporting technology needs to be modernised to adequately support this rise in demand.

  • Deliver

    Deliver technology solutions that enable greater access to critical data so employees can make faster decisions and resolve issues more quickly, whether they’re in the office or in the field.

     

  • Defend

    Defend critical systems against cyber attacks that can potentially compromise public safety.

     

  • Build

    Build closer engagement with the public and better collaboration and information sharing between departments with the more efficient transfer of data.

     

  • Transform

    Transform ageing or inadequate systems with an integrated suite of technology solutions that can significantly improve public sector offerings, including speeding up time of conviction to make the UK a safer place to live.

Streamlining and Supporting The Emergency Services

Emergency Services provide an essential and time-sensitive service to the UK population and technology plays a critical role in ensuring these dedicated public servants have the information and tools they need to do their jobs safely, efficiently, and effectively.

  • Modernise Technology

    Offset reduced budgets by replacing costly, legacy technology with solutions that are easier to work with and operate more efficiently.

  • Do More With Data

    Stay ahead of the proliferation of data with tools that speed up the decision-making process and accelerate collaboration in the Emergency Services sector.

  • Augment Essential Skills

    Ensure access to vital technology skills with a team of dedicated and embedded solution consultants with specialised experience in the emergency services.

  • Harness Advanced Tools

    Put the power of data into the hands of front-line and non-technical workers with smarter data analytics and visualisation, better cloud-based solutions, and Artificial Intelligence tools.

  • Improve Employee and Citizen Experiences

    Speed up processing and resolution times, reduce time spent on manual tasks, and connect data across the organisation for a better experience for those who work with, and rely on, Emergency Services.

  • Trusted Procurement Solutions

    Get equipment and support where and when it’s needed by relying on a strong partner network and a trusted supply chain operating through multiple warehouse locations across the UK.

The CDW Difference

CDW have worked with UK Emergency Services organisations for more than 30 years and have a team of technology experts who are exclusively devoted to the sector. CDW have an in-depth knowledge of the unique challenges of operating IT systems within the constraints of the Emergency Services.

 

 

  • Deep Sector Knowledge

    CDW consult proactively with Emergency Service workers at all levels of the organisation, to implement both large-scale transformation projects and day-to-day working solutions that free up more time to spend on high-value work.

  • Digital Forensics Specialists

    CDW’s integrated suite of technology solutions are designed to streamline the collection and analysis of digital forensics data, offering operational and technical efficiency improvements for customers. This allows devices to be examined more quickly and reduces the pressure to invest in outsourcing.

  • Extension of Existing Resources

    CDW have a team of experts, with the right security clearance, who can be activated as needed to enhance and supplement the existing Resources Services. They are embedded into the organisation and bring learnings from other public sector and private sector organisations to ensure the Emergency Services remain at the leading edge of technology.

Technology Partners

For more than 30 years, CDW have established strong relationships with industry-leading brands to deliver solutions that drive value for Emergency Services.

Public Sector Frameworks

CDW is on over 30 framework agreements that provide compliance with UK Public Sector procurement regulations.

  • Crescent Purchasing Consortium (CPC) ICT Hardware and Peripherals Equipment

    ICT Hardware and Peripherals Equipment

    • Lot 1: Desktop PC Solutions
    • Lot 2: Portable Devices Solutions
    • Lot 3: Peripherals
    • Lot 5: Multi-Purpose Lot
    Sectors
    • Education
    Technologies
    • Modern Workspace
    • IT Service Management
  • Crescent Purchasing Consortium (CPC) ICT Networking and Storage Solutions

    ICT Networking and Storage Solutions

    • Lot 1: On Premise Solutions
    • Lot 3: Consultancy Services
    Sectors
    • Education
    Technologies
    • IT Service Management
    • Data Centre Modernisation
  • Crown Commercial Service (CCS) RM6195

    RM6195: Big Data & Analytics

    • Lot 2 – Commercial off-the-shelf (COTS) software
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
    • Software Asset Management
  • Crown Commercial Service (CCS) Digital Outcomes 6

    RM1043: Digital Outcomes 6

    • Lot 1: Digital Outcomes
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Healthcare
    • Regional Government
    Technologies
    • Cloud
    • IT Service Management
  • Crown Commercial Service (CCS) G-Cloud

    RM1557: G-Cloud

    • Lot 1: Cloud Hosting
    • Lot 2: Cloud Software
    • Lot 3: Cloud Support
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Regional Government
    • Healthcare
    Technologies
    • Cloud
    • IT Service Management
    • Software Asset Management
  • Crown Commercial Service (CCS) RM6116

    RM6116: Network Services 3

    • Lot 2a: Intra Site connectivity (Local Area Network) Local Connectivity Services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Education
    • Healthcare
    Technologies
    • IT Service Management
  • Crown Commercial Service (CCS) RM6068

    RM6068: Technology Products & Associated Services

    • Lot 3: Software & Associated Services
    • Lot 4: IA Goods & Associated Services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • IT Service Management
    • Data Centre Modernisation
  • Crown Commercial Service (CCS) RM6100

    RM6100: Technology Services 3

    • Lot 1 - Technology Strategy and Service Design
    • Lot 2 - Transition and Transformation
    • Lot 3a - Operational Services - End User Services
    • Lot 3b - Operational Services - Operational Management Services
    • Lot 3c - Operational Services - Technical Management
    • Lot 3d - Operational Services - Application and Data Management
    • Lot 4 - Major Services Transformation Programmes
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
  • Efficiency East Midlands (EEM)

    IT Reseller Framework

    • Single Lot: Computing, IT Consultancy and Project Services, Applications and Data, Networks, Platforms and Infrastructure, Enterprise Systems and Services, Managed IT and Support Services, Products and Devices, Software, Licensing, Print Services and Products, Cloud Services, Digital and AI Services, Transition and Deployment Services, Web, Internet and Cyber and Security Services.
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • Health Trust Europe (HTE)

    Enterprise Level ICT Solution 2023 (ComIT 3)

    • Single Lot:  IT Infrastructure & Associated Services including hardware, software, programs/apps, security, computer science, associated services 
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • Jisc Services Ltd

    Network Equipment

    • Lot 3: Cisco
    • Lot 5: HPE
    • Lot 7: Palo Alto
    • Lot 8: Checkpoint, Fortinet
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • IT Service Management
  • KCS Professional Services - Supply of IT Hardware

    Supply of IT Hardware

    • Lot 1: IT Hardware
    • Lot 3: Refurbished IT Hardware
    • Lot 4: IT Hardware Repair, Disposal and Recycling - Tenderers Response
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
  • KCS Professional Services - Software Products & Associated Services

    Software Products and Associated Services 2

    • Single Lot: Software & Associated Services including software, essential hardware, associated services for cloud, on-premise and hybrid solutions
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • IT Service Management
    • Software Asset Management
  • London Universities Purchasing Consortium (LUPC)

    National Desktop and Notebook Agreement (NDNA)

    • Lot 1: Desktops
    • Lot 2: Notebooks
    • Lot 3: One-Stop Shop
    Sectors
    • Education
    Technologies
    • Modern Workspace
    • IT Service Management
  • MINT (Previously EMSCU)

    IT Value Added Reseller (VAR)

    • Single Lot: IT Infrastructure & Associated Services including end-user devices, audio visual devices, network devices, peripherals, IaaS, PaaS, software, associated services
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • National Procurement Service (NPS) Wales

    IT Products and Services (ii)

    • Lot 3: Licensing & Subscriptions
    • Lot 5: Solutions
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS London Procurement Partnership (LPP)

    Information Management and Technology Services

    • Lot 3.1: Hardware - IT Hardware
    • Lot 3.2: Hardware - Hardware Asset Management
    • Lot 4.1: Software - General IT Software
    • Lot 7.2: Operational Services - Device Management
    • Lot 7.4: Operational Services - Server & Storage
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS Shared Business Services (SBS) Digital Workplace

    Digital Workplace: Hardware (LINK3)

    • Lot 1- Desktop PCs
    • Lot 2- Laptop/Notebook devices
    • Lot 3- Mobile devices (Tablets, Mobile phones & wearables)
    • Lot 4- Specialist Healthcare related IT Hardware
      • 4A PC/Laptop Carts and Peripherals
      • 4B Clinical Displays and Peripherals
    • Lot 6- One-Stop Shop
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • IT Service Management
  • NHS Shared Business Services (SBS) Cloud Solutions 2

    Cloud Solutions 2

    • Lot 1: Design and Consultancy
    • Lot 2: Iaas, PaaS and SaaS
    • Lot 3: Cloud Support Services
    • Lot 4: End to End Solution
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Data Centre Modernisation
    • Software Asset Management
    • IT Service Management
  • NHS Shared Business Services (SBS) Digital Workspace Solutions

    Digital Workspace Solutions

    • Single Lot: IT Infrastructure & Associated Services covering networks, software, hardware, IT services and solutions including virtualisation management, bespoke software, desktop OS, end-to-end solutions and environmental specific application software
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • North Eastern Universities Purchasing Consortium (NEUPC)

    HE Networking Supply and Services (HENSS) ITS2008NE

    • Lot 1: Networking Equipment Only
    • Lot 2: Routine / Low Value Networking Projects
    • Lot 3: Core Networking Projects
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • Software Asset Management
  • North of England Commercial Procurement Collaborative (NOE CPC) IT Hardware & Services

    IT Hardware and Services (LINK3)

    • Lot 1- Desktop PCs
    • Lot 2- Laptop/Notebook devices
    • Lot 3- Mobile devices (Tablets, Mobile phones & wearables)
    • Lot 4- Specialist Healthcare related IT Hardware
      • 4A PC/Laptop Carts and Peripherals
      • 4B Clinical Displays and Peripherals
    • Lot 6- One-Stop Shop
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Software Asset Management
    • IT Service Management
  • North of England Commercial Procurement Collaborative (NOE CPC) Total Technology Solutions

    Total Technology Solutions

    • Single Lot: Providing the ability to purchase Complete IT, including non-Clinical IT hardware, Software and Services, both in isolation or in any combination as part of a complete solution.
    Sectors
    • Central Government
    • Emergency Services
    • Defence
    • Regional Government
    • Education
    • Healthcare
    Technologies
    • Cloud
    • Modern Workspace
    • Data Centre Modernisation
    • IT Service Management
    • Software Asset Management
  • Southern Universities Purchasing Consortium (SUPC) SLRA

    Software Licence Reseller Agreement (SLRA)

    • Lot 1: Microsoft
    • Lot 2: Adobe
    • Lot 3: Vmware
    • Lot 4: Other Software
    • Lot 5: Software Services
    Sectors
    • Education
    Technologies
    • IT Service Management
    • Software Asset Management
  • Southern Universities Purchasing Consortium (SUPC) SSSNA

    Servers, Storage and Solutions National Agreement (SSSNA)

    • Lot 5: Reseller Solutions
    Sectors
    • Education
    Technologies
    • Data Centre Modernisation
    • IT Service Management

Speak to an Expert

We orchestrate technologies to improve planning, responsiveness, communication and collaboration, from the frontline to the control room.

For more details on our solutions for Justice and Emergency Services organisations complete the form and one of our experts will be in touch.